Horrible company when it comes to last mile delivery. Even though I had to pay my contractor for wait time and expenses related to their sub par service. HD offered no refund or compensation for the extra time or delay (>1 month) on my project due to their damaged product. Had to go through two more rounds before they actually delivered everything with mostly no damage. Fourth guy actually got it right and guess what SEVERAL pieces were marred, gouged or broke in half. It was horrible! I did WFH four seperate days (pre covid) just to get the first delivery into my garage.įirst guy didn’t have a lift gate? Really, do you think I have a dock at my house? Second guy refused to use his pallet jack to bring them in the garage because he said that is a “two man job”…really? Technically my 5’1" self could have done it all by myself. When I did my fancy closet last year, the cabinets were purchased from a division of HD pre-assembled. It’s time they just write off the stuff and give me my money I am shocked you haven’t had these issues before. They won’t refund until the order has been returned. The worst part about this whole situation is they’re sitting on my money. Ya, a 1,200 pound pallet of pavers, and me with no forklift to load it on my trailer. He told me to just return the order to the store and he’d take care of it from there. I even visited my local HD store begging the mangler for help. I received an email shortly after that with a new tracking number and instructions to call them to schedule the pickup. I did reach a CS agent who canceled the original return ticket and created a new one with some notes to NSD about the incident history. The sup turned it back over to a CS agent who said “oh, I can get ahold of NSD!” and put me on hold, disconnecting the call after about 30 minutes. I tried elevating to a HD sup without success. Then NSD assigns some rando shipper based on some kind of criteria only NSD and the propeller heads at Home Depot know. NSD handles their freight logistics exclusively. I’ve asked them to assign a different company. The same ID should not be reused for other mail pieces for at least six months.I’ve called HD CS a few times. Use alpha and/or numeric characters with no spaces or symbols. NNNNNNNNNNNNNNNNNNNNNN - a unique number, up to 22 characters, assigned by the shipper to identify a mail piece. XXXXXX - a unique 6-digit customer number assigned by UPS Mail Innovations This indicator is made up of the following three components: Mail Innovations Compliant Package ID: a barcode-type identifier assigned by the shipper to each mail piece, using the structure below: Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS Mail Innovations or UPS Worldship Postal Service when Delivery Confirmation is requested Help Track Web Order Brands What We Sell Contact Us Locate a Retailer. United States Postal Service Delivery Confirmation Number: a 22-34 numerical identifier assigned by the U.S. Additional shipping surcharge will be added at time of order. UPS Mail Innovations tracking numbers appear in the following formats: UPS Mail Innovations tracking numbers differ from a small package reference number in length and terminology. You can track your UPS Mail Innovations piece on both ups.com and. UPS Service Notice: A notice given on first delivery attempt in select countries UPS Delivery Notice: A bar-coded notice, which includes a 12-digit reference number, given on first delivery attempt in select countries PRO Number: Used for surface freight movement To track and trace the delivery status of your cargo, enter your courier tracking number above. House Bill of Lading: Used for ocean freight movement How can I track my NSD package Using the Easytrackings tracking service, you may keep track of NSD Package status online. House Air Waybill: Used for air freight movement UPS will also track the following types of tracking numbers, which contain from seven to 20 characters:ĭelivery Order/Sub-PRO Number: Less-Than-Truckload (LTL)/and Truckload (TL) child shipment tracking numbers UPS tracking numbers appear in the following formats:
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